1. CONSENT AND ACCEPTANCE
Your fundamental rights as a registered user to the services are mainly set forth in this Agreement, so please read all of the terms and conditions carefully. This Agreement includes an agreement to resolve disputes by arbitration on an individual basis. The venue of such arbitration may not be in the country where you reside. Due to fast developing technologies and law and policies, as well as volatile market conditions, the Company reserves the right, in its sole discretion, to modify or revise This Agreement from time to time at any time, and to the extent permitted by applicable law, you agree to be bound by such modifications or revisions. Any such modified or revised version will be effective at the time we first post it onto our services (or at any other time designated in the terms of such version, if any). We will give you notification or provide you the opportunity to review such version by other means. Your continued use of the services thereafter will constitute your acceptance of, and consent to, such modifications or revisions. If you object to any such modification or revision, your sole recourse shall be ceasing to use all of the services.
1.2 The User hereby declares that, (i) the User is at least 12 years of age, or the statutory age of majority in your state of nationality and residence, whichever is higher. You have the full legal capacity or the User has obtained informed consent from your parents or guardian to use the Web services; (ii) The information that the User provide in the registration process is correct, true, up to date and accurate.
1.3 Except as stipulated otherwise in this Agreement, the Agreement does not provide for the terms of service relating to the use of other application or other services of POKO. The User shall enter into relevant user agreement if he/she intends to use such app or service.
1.4 In the Agreement, the User and POKO shall be jointly referred to as the “Parties” and any one of them as a “Party”.
2. TERMS AND CONDITIONS
2.1 By entering the Agreement, POKO does not endorse any content produced by any user or other licensor via POKO, or any opinion, recommendation, or advice expressed therein, and POKO expressly disclaims any and all liability in connection with such content.
2.2 For you to enjoy any and all functions provided by the app POKO(hereinafter referred to as “the service”) for free, including free access to and use of the service, you acknowledge and agree that POKO may generate revenues, increase goodwill or otherwise increase the value of POKO from your use of the service.
2.3 To its best knowledge, the Company operates POKO in compliance with applicable laws and/or regulation in jurisdictions where POKO is allowed to operate. The Company makes no representation that POKO’s user-generated contents or practices would be legal in every jurisdiction. It’s your responsibility to check and see whether POKO’s operation is prohibited or not in your country of residence.
2.4 You shall ensure that you are civilly capable of accepting the service and not underage based on applicable laws, which constitutes a minor in your resident country. If you are a minor, you are required to acquire permission from your legal guardian to use our app in your resident country. You are solely responsible for any negative outcome derived from your violation to such mandatory requirement.
2.5 You shall not reproduce, distribute, publicly perform, communicate to the public, synchronize or otherwise use and exploit any third party content, including but not limited to, pictures or messages you upload to the app. You are solely responsible for securing the rights or license to any third party content, including but not limited to, pictures or messages you upload and share on POKO or other social medial platforms.
2.6 You hereby agree not to use POKO to conduct any activities that are against religious principles, public policies or any applicable laws. You shall not use POKO to conduct any activities that are in relation with terrorism, pornography, religious extremism, drugs traffic or other illegal activities. You are solely responsible for any negative outcome derived from your violation to such mandatory requirement.
2.7 You agree not to use the service for any of the following commercial uses unless you obtain POKO's prior written approval: the sale of access to the service; the sale of advertising, sponsorships, or promotions placed on or within the service or Content;
2.8 You agree not to use or launch any automated system, including but not limited to, "robots," "spiders," or "offline readers," that accesses the service in a manner that sends more request messages to POKO servers in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser.
2.9 You agree not to circumvent, disable or otherwise interfere with security-related features of the service or features that prevent or restrict use or enforce limitations on use of the service or the content therein.
2.10 If you select a username or similar identifier for your account, we reserve the right to remove or reclaim it if we believe it is appropriate (such as when a trademark owner complains about a username that does not closely relate to a user's actual name).
2.11 POKO may in any event terminate this Agreement by sending a termination email to the User.
3.1 Without our prior written approval, you cannot transfer the account to any other third party.
3.2 You will not create an account for anyone other than yourself without permission and you will not create more than one personal account. And if POKO disabled your account, you will not create another one without our permission.
3.3 Although POKO will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of POKO or others due to such unauthorized use.
3.4 POKO may disable your account if POKO reasonably believes that you use this account to carry out any illegal activities. For the purpose of special warning, you are expressly any conduct that constitutes money laundering or involve any feature of money laundering shall be strictly prohibited and POKO reserve the right to freeze or disable your account if POKO has reasonable ground.
3.5 POKO values your privacy and agree not to disclose or provide to a third party with your registered information or any non-public content, which may be collected when you use our service unless we get your prior approval or we are requested to disclose by a competent authority under applicable laws or regulations.
3.6 Notwithstanding the foregoing, POKO may disclose your registered information to our affiliated companies for data analysis from commercial perspective or disclose your registered information to our partner if such partner agrees to protect the information in the way POKO does.
3.7 POKO may use your information in the app for the rankings and may exhibit them for others to see. You agree that the POKO may collect and use technical data and related information including but not limited to technical information about your device, system, network access and other software and peripherals installed on your devices. These may be gathered periodically to facilitate the provision of the services, inclusive of customer service, technical support, and other services to you (if any) related to the services. The Company may use this information to improve its products or to provide services or technologies to you or third parties, as long as it is in a form that is not capable of personally identifying you.
3.8 POKO may exhibit the photos you choose to upload from Instagram or Facebook in your personal profile of POKO and You can cancel the uploading and exhibiting anytime.
3.9 When you regiester our app, you agree that we can send you our updates and promotional messages. If you don't want to receive them anymore, you can send us email to POKO.
3.10 Some of the Web services provided by POKO require payment ("Paid Web services"). When the User uses such Paid Web services, he/she will be required to pay the relevant charges (“Subscription Fee”) to POKO. POKO will notify the User in advance in the event any Web service that will or may be used by the User in accordance with this Agreement will be a Paid Web service. Access to a Paid Web services is conditional upon the User confirming his or her agreement to, and payment of, the Subscription Fee for such Paid Web services. For avoidance of doubt, POKO shall be under no obligation to provide any Paid Web services to the User if the User does not pay the Subscription Fee for the same.
3.11 Information obtained from third parties. You may give us permission to collect your information from services provided by third parties. For example, you may connect a social networking service (“SNS”) such as Facebook or Twitter to your account opened with us. When you do this, it allows us to obtain information from those accounts (for example, your friends or contacts).
3.12Payment Information. Making an in-app purchase may require you to share personal identification information with us. In this case, we do not actively collect any of your payment information, and we do not send or share the information to any third party. If any private information is shared through Google Play during purchases, it is stored and secured by Google. We only receive the payment information that Google share to us, which we store as a record of the transaction on our end, and only use for optimize our product experience.
3.13 If users violate laws, regulations and platform rules, after receiving the report, the platform may submit some voice records and/or text message as the basis for content audit and investigation.
3.14 The User agrees that he/she shall be solely responsible for providing any Devices, systems and software that he/she uses to access the Web services, including any costs (such as telephone or internet charges for internet connection and cell phone charges for cellular network usage) thereof. For example, the User should obtain at his/her own cost a compatible personal computer (with high level browser encryption), an Internet access plan from a service provider and a valid email address.
3.15 Privacy-relevant permissions requested by POKO:
i CONTACTS OF PHONE
Used for permissions that are associated with accessing the contacts in the user's device.
This permission allows POKO to recommend the user's friends in the contacts to himself so as that they can play games and have fun on POKO together.
Used for permissions that are associated telephony features.
This permission is triggered by Google Play Install referrer API, which allows POKO to collect information of app downloading and usage. However, we won't collect telephony information such as IMEI and device ID.
Used for permissions that are associated with accessing user's location.
This permission allows POKO to exhibit the user's location in the profile and recommend interesting people aside the user's location.
Used for permissions that are associated with accessing camera or capturing images/video from the device.
This permission allows POKO to capture the user's selfies in order for them to be viewed in the profile, or allows the user to take photos and send to friends on POKO.
Used for permissions that are associated with accessing microphone in the user's device.
The permission allows the user to voice chat with people they meet on POKO.
Used for permissions that are associated with accessing and uploading from the storage in the users device.
The permission allows POKO to download game-related resources, and upload the user's photos from the gallery in the device to the profile or to friends on POKO.
vii ADVERTISING ID
Used for permissions that are associated with accessing advertising id provided by Admob, Facebook, Unity, Vungle.
The permission allows POKO to collect the user's data of downloading and using POKO, so as that the user experience and the strategy of advertising POKO in the market can be improved.
viii HOME SCREEN SHORTCUTS
The permission allows POKO to create homescreen shortcuts of games in the user's devices and make it quicker and more convenient to start games.
ix REQUEST OF MAC ADDRESS
The permission allows POKO to distinguish users when necessary such as locking users who break the rules.
x Read the List of Installed Applications
This permission allows POKO to read the list of installed applications in users' devices, With user's permission, the information of third-party apps can be accurately provided, allowing users to share anytime conveniently.
4. INTELLECTUAL PROPERTY
4.1 All text, data, images, graphics, audio and/or video information and other materials produced when using our app or service are property of POKO and are protected by copyright, trademark and/or other property rights laws. Nothing in this Agreement shall be construed as conferring you any license of any intellectual property rights or such materials.
4.2 You are prohibited from copying, displaying, downloading, modifying, reproducing or creating any derivative works of such materials, directly or indirectly published, performed, rewritten or republished for performance or distribution purposes, or otherwise used for commercial purposes without prior written consent from us.
4.3 POKO shall not be liable for any loss or damage incurred by you when using POKO or service or incurred by systematic problem.
4.4 Any intellectual property rights of any software, works (including but not limited to, any images, photos, animations, video recordings, audio recordings, music, text, add-on programs and supplementary material) belonging to any third party shall not be infringed. You cannot reverse engineer, decompile or disassemble such software or works without the prior permission of the copyright holder.
4.5 The content on your recorded short videos on POKO, and the trademarks, service marks and logos (hereinafter referred to as "Marks") in the videos, are owned by or licensed to POKO, subject to applicable copyright law and other intellectual property law.
4.6 You hereby grant POKO a worldwide, non-exclusive, royalty-free, sublicense able and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, adapt, make available online or electronically transmit and perform the videos in connection with the service, which is perpetual and irrevocable.
4.7 Ownership: Platform Materials. All rights, title and interest in and to all materials that are part of the services (including, but not limited to, designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement) with the exception of UGC (collectively, the “Platform Materials”), are, as between the Company and you, owned by the Company and/or its third party licensors. You acknowledge and agree that you shall not acquire any ownership rights whatsoever by downloading the Platform Materials or by purchasing any Virtual Currency or Virtual Items. You agree that you shall not modify, copy, distribute, frame, reproduce, republish, download, scrape, display, post, transmit, or sell in any form or by any means, in whole or in part, or otherwise exploit the Platform Materials without our express prior written permission. You acknowledge that you do not acquire any ownership rights by using the services or by accessing any Platform Materials posted on the services by the Company, or any derivative works thereof. All rights not expressly granted by this Agreement are reserved by the Company and its licensors, and no license is granted hereunder by estoppel, implication or otherwise;UGC. You represent and warrant that your UGC is original to you and that you exclusively own the rights to such content, including the right to grant all of the rights and licenses in this Agreement without the Company incurring any third party obligations or liability arising out of its exercise of such rights and licenses. All of your UGC is your sole responsibility and the Company is not responsible for any material that you (and other users) upload, post, or otherwise make available. By uploading, distributing, transmitting or otherwise using your UGC with the services, you grant to us a perpetual, nonexclusive, transferable, royalty-free, sub-licensable, and worldwide license to use, host, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your UGC in connection with operating, providing and promoting the services. The Company does not guarantee the accuracy, quality, or integrity of any UGC appeared on the services. By using the services you acknowledge and accept that you may be exposed to material you find offensive or objectionable. You agree that the Company will not under any circumstances be liable for any UGC, including, but not limited to, errors in any UGC, or any loss or damage incurred by use of such UGC. The Company reserves the right to remove and permanently delete your UGC from the services with or without notice for any reason or no reason. You may notify the Company of any UGC that you believe violates this Agreement, or other inappropriate user behavior, by reporting to our customer service.
4.8 Copyright Complaints.Notification.If you believe that your work has been copied in a way that constitutes copyright infringement, you should notify us of your infringement claim in accordance with the procedure set forth below. The Company will process and investigate notices of alleged infringement and will take appropriate actions under applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to our copyright complaint email address at email@example.com. To be effective, the notification must be in writing, in either the English or Chinese language, and contain the following information:
4.8.1 an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;
4.8.2 a description of the copyrighted work that you claim has been infringed;
4.8.3 a description of where the material that you claim is infringing is located on the services, with enough detail that we may find it efficiently;
4.8.4 your address, telephone number, and email address;
4.8.5 a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
4.8.6 a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
4.9 Counter-Notification: If you believe that your UGC that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use the content in your UGC, you may send a written counter-notification containing the following information to our copyright complaint email address:
4.9.1 your physical or electronic signature;
4.9.2 identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
4.9.3 a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;
4.9.4 your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the laws of Hong Kong, Special Administrative Region of China (“Hong Kong”), and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
5. LIMITATION OF LIABILITY AND INDEMNITY
To the fullest extent permitted by law, in no event shall POKO, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, losses or expenses or consequential damages whatsoever resulting from any of the following,
i errors, mistakes, or inaccuracies of what you produce on POKO or other social media,
ii personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our services,
iii any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein,
iv any interruption or cessation of transmission to or from our services,
v any bugs, viruses, trojan horses, or the POKO, which may be transmitted to or through our services by any third party, and/or
vi any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the services, whether based on warranty, contract, tort, or any other legal theory, and whether or not POKO is advised of the possibility of such damages.
To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless towards POKO, its parent corporation, subsidiaries, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
i your use of and access to use any and all functions provided by POKO;
ii your violation of any term of the Agreement;
iii your violation of any third party right, including without limitation any copyright, property, or privacy right; or
iv any claim that your videos caused damage to a third party. This defense and indemnification obligation will survive the Agreement and your use of the service.
6 VIRTUAL CURRENCIES AND VIRTUAL ITEMS
6.1 The services may include an opportunity to top-up, subscribe, purchase and/or obtain virtual currency (“Virtual Currency”) and/or virtual items (“Virtual Items”) that may require you to pay a fee using legal tender (that is, “real world currency”) to obtain the Virtual Currency or Virtual Items.
6.2 Virtual Currency and Virtual Items such as Diamonds and Beans, and props that you purchase in our service will be stored in your account. If you use another account or lose this account, your items will not be transferred. It should also be noted that the purchase of these features and in-game currency last only for the duration of the service. You understand that you do not own Virtual Currency and Virtual Items, but acquire a limited license to use Virtual Currency and Virtual Items according to the specific service.
6.3 You can subscribe to our service, and make a payment for the subscription, thus is not refundable, exchangeable or transferable, and can be unsubscribed from the subscription management page of your Google Play Store.
6.4Your purchase of Virtual Currency and Virtual Items is final (that is, the consumption of the “real world currency”) and thus is not refundable, exchangeable or transferable, except in the Company’s or the payment gateway service provider’s sole discretion. You shall not purchase, sell, or exchange Virtual Currency and Virtual Items outside the services. Doing so is a violation of the Terms and may result in consequences including but not limited to confiscation of your Virtual Currency and Virtual Items, termination of your Account with the services and/or further legal action.
6.5 The Company retains the right to modify, manage, control and/or eliminate Virtual Currency and/or Virtual Items at its sole discretion. Prices and availability of Virtual Items are subject to change without notice. We shall have no liability to you or any third party for the exercise of such rights. You shall have a limited, personal, non-transferable, non-sublicensable permission to use solely within the services Virtual Items and Virtual Currency that you have earned, purchased or otherwise obtained in a manner authorized by the Company. You have no other right, title or interest in or to any such Virtual Items or Virtual Currency appearing or originating in the services.
6.6 If you find there is a wrong charge, please contact us and we will do our best to help you.
6.7 Due to the different international exchange rate of different currencies, the exchange rate of our service is based on the rules of Google Play Store. The final settlement price is subject to the price displayed at the time of settlement. We do not charge any additional fees in settlement.
7.1 You agree that: (i) the service shall be deemed solely based in the Republic of Singapore; and (ii) the service shall be deemed a passive website that does not give rise to personal jurisdiction over POKO, either specific or general, in jurisdictions other than Republic of Singapore.
7.2 You agree that the laws of Republic of Singapore, excluding choice of law rules, will apply to the Agreement
7.3 For any dispute arising out of or related to the service, the Parties agree that such dispute shall be submitted to Singapore International Arbitration Center in accordance with its arbitration rules in force at the time of applying for arbitration.
7.4 Unenforceability of some terms of the Agreement shall not affect validity of any other terms in the Agreement. No waiver of any term of the Agreement shall be deemed a further or continuing waiver of such term or any other term, and POKO's failure to assert any right or provision under the Agreement shall not constitute a waiver of such right or provision.
7.6 This agreement may appear in different languages and the English version shall prevail if any content of any other version in any other language conflicts with the equivalent part of this English version.
8. Return Policy
We want you to be 100% happy with your payment. If you want a refund, please contact POKO team (firstname.lastname@example.org) within 2 days of the date of your payment to determine whether you can get a refund.